Reno15 Privacy Policy for Malaysian Users

Information Collected

Reno15 collects user information including account details, device and browser data, local payment information such as Ringgit Malaysia (MYR), and cookies to improve user experience. Usage data like IP addresses, login activities, and app interactions are also recorded.

Purpose of Information Use

The collected information is used to verify user identity, process transactions, enhance security, provide customer support, and continuously optimize the platform experience.

Additionally, data is used to comply with legal requirements and prevent misuse or online fraud activities.

Cookies & Tracking

Reno15 uses cookies to remember user preferences, analyze website traffic, and provide basic platform functions. Cookies do not contain sensitive personal information, and users can manage cookie settings through their browser.

Data Storage & Security

All data is stored on servers secured with advanced security technology, including SSL encryption and strict access controls, ensuring the integrity and confidentiality of user information.

Reno15 continuously updates its security protocols to counter new cyber threats and protect data from unauthorized access.

Information Sharing with Third Parties

User personal information is only shared with trusted third parties for payment processing, security control, and legal compliance. Reno15 ensures these parties adhere to strict privacy standards.

User Rights

Users have the right to access, correct, or delete their personal information in accordance with Malaysian data protection laws. Requests can be submitted via Reno15 support channels.

Users also have the right to refuse certain data usage, subject to operational and legal requirements.

Privacy Policy Changes

Reno15 reserves the right to update this privacy policy from time to time to comply with legal changes or technological advancements. Users are encouraged to review the policy regularly.

Data Security & Contact Us

Any data security issues must be reported immediately to Reno15 via support email. We are committed to promptly addressing and resolving any leaks or security threats.

Support email: [email protected]

Bahasa Melayu